How to Order?

HOW IT WORKS

Please, Choose the Material and Colors, then Upload your photo and submit your order. We will Email you providing a detailed Quote once we have discussed your ideas and specifications for approval within 1–2 days.

Once approved, we will crochet your bag on the time estimated during the quotation. Then packaged and shipped to you.

Use it for any occasion:

  • Birthday
  • Christmas
  • Wedding
  • Engagement
  • Anniversary
  • Mother's/Daugther's day
  • Or any other event

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FAQ's About Customizing Chulas

Can I request a refund or return for a personalized bag?

Due to the custom nature of our wallets, we are unable to offer refunds or returns once the order has been completed. However, if there is any issue with your wallet, such as a defect in material or workmanship, please contact us and we will work with you to find a suitable solution. Your satisfaction is our priority.

Is there an additional cost to create a custom design that is not in the catalog?

The cost may vary depending on the complexity of the design and the materials required. We will provide you with a detailed quote once we have discussed your ideas and specifications. Our goal is to ensure that you receive a unique portfolio that fits your vision and budget.

What kind of materials do you use for the bags?

Our bags are made with high-quality materials that reflect the tradition and authenticity of Trinidadian crochet. We use durable and sustainable yarns, carefully selected to ensure that your bag is both beautiful and durable. Each material is chosen to honor the artisanal techniques we use: Cotton, Jute, Polyester Rope and Acrylic Thread.

Can I choose a different material for my custom Chula?

Yes, of course! We are open to working with different materials according to your preferences. Please note that choosing a different material may affect the final price of the bag. All of this will be explained and detailed in the quote we will provide you before starting production, to ensure that you are completely satisfied with your order.